In today's digital age, where everything from shopping to banking is done online, the security of our online presence is of paramount importance. At Finoa, we have always prioritized the safety and security of our customers. However, we regret to inform you that an impersonator has recently emerged, attempting to deceive our valued customers through a fraudulent website. In this blog post, we aim to shed light on this concerning issue and provide you with essential information on how to spot and avoid these fake websites.

Identifying the impersonation

Our dedicated team of cybersecurity experts recently uncovered a website that bears a striking resemblance to our official Finoa website. The impersonator has replicated our branding, logo, and even our product offerings in an attempt to deceive our customers. While we are taking immediate action against these impersonators, it's essential for our customers to stay informed and vigilant.

How to spot a fake website

  1. Check the URL: Always examine the website's URL closely. Impersonators often use slightly altered domain names or subdomains that may appear authentic at first glance. Make sure the URL starts with "https://" for secure browsing.
  2. Verify the SSL certificate: Authentic websites use SSL certificates to encrypt data transmission. Look for the padlock icon in the browser's address bar and click on it to verify the certificate details.
  3. Review contact information: Scammers often provide vague or nonexistent contact information. If the website lacks a customer support email, or phone number, consider it a red flag.
  4. Examine the design and content: Pay close attention to the website's design, grammar, and spelling. Legitimate companies invest in high-quality web design and maintain error-free content.
  5. Check for trustmarks: Legitimate websites often display trust badges from reputable organizations, such as the BaFin (Bundesanstalt für Finanzdienstleistungsaufsicht).

What we are doing

At Finoa, we take the security of our customers very seriously. We have already initiated proceedings against the impersonators. We have also informed BaFin (Bundesanstalt für Finanzdienstleistungsaufsicht), the German Federal Financial Supervisory Authority, about the impersonation, and they are currently conducting a thorough investigation.

BaFin notification 

We have also ramped up our cybersecurity measures to protect our customers from such incidents in the future. Our official website, https://finoa.io, remains the only trusted source for all our products and services.

How you can help

You can assist us in combating this impersonation by reporting any suspicious websites or activities related to Finoa. If you encounter a potential impersonator, please notify us immediately through our official website or customer support channels.

Final thoughts

In this age of digital deception, it is more important than ever to remain vigilant and cautious when conducting online transactions. At Finoa, we are committed to your safety and security, and we will continue to work tirelessly to protect our customers from impersonation and fraudulent activities.

Remember, our official website is the only trusted source for our products and services. We appreciate your continued support and trust in us, and we will do everything in our power to ensure your online safety.